Modern Slavery Statement for St Giles Carpet Cleaners

St Giles Carpet Cleaners is committed to conducting business ethically, responsibly, and with zero tolerance for modern slavery, human trafficking, forced labour, or any form of exploitation. This modern slavery statement reflects our commitment to protecting people across our operations, supply chain, and service delivery. We recognise that the carpet cleaning industry relies on a range of suppliers, contractors, and support services, and we take active steps to ensure that all working relationships are lawful, fair, and transparent.

Our approach is grounded in respect for human rights and a clear expectation that everyone connected with St Giles carpet cleaners acts with integrity. We expect our employees, suppliers, and third-party partners to comply with applicable labour laws and to maintain safe, lawful, and ethical working conditions. Any evidence of exploitation, coercion, debt bondage, or child labour is treated as a serious breach of our standards.

Our Zero-Tolerance Policy

We maintain a zero-tolerance policy toward modern slavery in all forms. This policy applies to recruitment practices, subcontracting arrangements, material sourcing, and all service relationships. We do not knowingly work with any party that engages in abusive labour practices or fails to uphold basic worker protections. If concerns arise, we investigate promptly and take corrective action, which may include suspension of business, termination of contracts, or escalation to relevant authorities where appropriate.

Supplier Due Diligence and Audits

To reduce risk within the supply chain, St Giles Carpet Cleaners carries out proportionate due diligence on suppliers before onboarding and during ongoing relationships. This includes checking business credentials, reviewing labour standards, and assessing whether suppliers have adequate policies and controls in place. We pay particular attention to higher-risk categories such as outsourced labour, transport, and product sourcing.

Where risk indicators are identified, we may conduct supplier audits to verify compliance. These audits can include document reviews, worker-welfare checks, and confirmation that pay, hours, and accommodation arrangements meet legal standards. We expect suppliers to cooperate fully with audit requests and to remedy any deficiencies without delay. Where improvement is not possible, the relationship may be reconsidered to protect people and preserve our ethical standards.

Reporting Channels and Worker Protection

We encourage anyone who suspects modern slavery or unethical labour practices to report concerns through internal reporting channels. Reports may be made confidentially and will be handled sensitively, with appropriate protection against retaliation. We aim to create a culture where concerns can be raised early, investigated fairly, and resolved effectively. Safeguarding workers is central to our approach, and all reports are taken seriously regardless of the source.

To support this, we train relevant staff to recognise warning signs such as restricted movement, withheld documents, unexplained deductions from pay, or signs that workers are being controlled by others. These indicators are reviewed alongside commercial and operational information so that any emerging risk can be addressed quickly. Our commitment to a responsible carpet cleaners business model means we will not ignore concerns simply because they are inconvenient or commercially sensitive.

Our reporting process also extends to suppliers and contractors, who are expected to raise concerns if they identify unsafe or exploitative practices within their own operations or downstream supply chains. We believe that openness is essential to preventing abuse and improving accountability. By embedding clear reporting routes, we reinforce a culture of vigilance and responsibility throughout our work.

Annual Review and Continuous Improvement

This modern slavery statement is reviewed annually to ensure it remains current, effective, and aligned with legal requirements and best practice. Each review considers changes in risk, supplier performance, audit findings, training outcomes, and any incidents reported during the year. Where needed, we update our controls, strengthen due diligence, and improve staff awareness. Through continual review, St Giles Carpet Cleaners aims to keep modern slavery risk low and uphold the highest standards of ethical conduct.